Resource Library

Resources you can use the grow personally, your business, or your teaching.

Create Scalable Services: The Service Model Canvas

Create Scalable Services: The Service Model Canvas

Friction is one of the most significant issues for any company - new, small, or big. Friction slows progress, and diminishes results across communication, collaboration, project management - everything! The Service Model Canvas supports startups, growth stage companies, and large companies alike, reducing friction when developing new, scalable services. You can also think of this as a way to productize services. The document is not meant to be client-facing; it is designed to help with onboarding, marketing, and much more. It serves as a blueprint; it keeps everyone on the same page and explains different aspects that may be important to various projects.
Treat Data Like a Team Member in Order to Succeed

Treat Data Like a Team Member in Order to Succeed

The concept of treating data like a team member was developed to humanize data and our relationship with it. The methodology takes proven methods of existing within...
Utilizing Audio Feedback in the Classroom - Leo Morejon

Utilizing Audio Feedback in the Classroom

Connecting, inspiring, and building meaningful relationships with students is at the core of being a great educator, and audio provides all these benefits and much more.
10 Account Manager Guidelines for SaaS Enterprise Sales

10 Account Manager Guidelines for SaaS Enterprise Sales

I created the following list early in my career for use by a SaaS enterprise account management team that was young, unpracticed and ready to learn, because...
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